A score of 1 suggests an imminent risk of dying or severe disability within minutes without treatment (for example, serious car accident or stroke). The CTAS sorts patients based on severity of the illness or injury. The CTAS is used instead of a first-come, first-served system. To decide the order of patient care, clinicians use a decision-making tool called the Canadian Emergency Department Triage and Acuity Scale (CTAS). In the ED, some patients arrive by themselves (or get dropped off by family), some disembark from an ambulance and some are transferred from other hospitals. As doctors who see the consequences of poor communication, let us break down what is going on in the ED and give you the knowledge and tools to empower you to have a smoother experience. Research shows that almost half of all patients leave the hospital with a poor understanding of their ED visit. During the pandemic, with many hospitals not permitting friends or family to accompany ED patients, being alone may exacerbate the uncertainty, fear and anxiety patients may experience about things like waiting times, undergoing tests or medical prognoses. The emergency department (ED) can be a stressful and confusing place for individuals who are sick or injured.
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May 2023
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